Shipping policy

🇺🇸 United States – Import Duties & Taxes (Customer Paid on Delivery)

All orders shipped to the United States are sent on a Delivered Duties Unpaid (DDU / DAP) basis. This means:

✅ You pay only for your items and shipping at checkout

✅ Import duties, customs fees, and taxes are NOT included in your order total

✅ These charges are collected directly by U.S. Customs or the delivery carrier before or upon delivery

Important Information for U.S. Customers

• As of August 29, 2025, the U.S. government removed the $800 de minimis exemption, meaning all imports may now be subject to duties and taxes, regardless of order value.

• Any import charges are calculated by U.S. Customs, not by Crafty Drunkin Planet.

• We have no control over these fees and cannot estimate them accurately at checkout.

Mixed-Origin Orders

If your order includes products manufactured in multiple countries, U.S. Customs may apply the highest applicable tariff to the entire shipment. We always declare all items honestly and accurately to support correct classification.

Delivery & Refusal Policy

• If a customer refuses to pay customs charges, the parcel may be returned or destroyed by customs authorities.

• In these cases, no refunds will be issued, as shipping and handling fees are non-recoverable.

Crafty Drunkin Planet is not responsible for any import duties, tariffs, or customs fees charged by U.S. authorities.

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🇨🇦 Canada – Duties, Taxes & Import Charges

All orders shipped to Canada are sent on a Delivered Duties Unpaid (DDU / DAP) basis. This means:

✅ You pay for your items and shipping at checkout

✅ Import duties, GST/HST, customs fees, and brokerage charges are NOT included in your order total

✅ Any applicable charges are collected by the delivery carrier or Canadian customs authorities before or upon delivery

Important Information for Canadian Customers

• Import duties, taxes, and brokerage fees are determined by Canadian authorities and/or the delivery carrier.

• These charges are not controlled, collected, or retained by Crafty Drunkin Planet.

• We cannot estimate these charges accurately before delivery.

Delivery & Refusal Policy

• If a customer refuses to pay customs charges, taxes, duties, or brokerage fees, the parcel may be returned or destroyed.

• In such cases, shipping, handling, customs, and other non-recoverable costs will not be refunded.

Crafty Drunkin Planet is not responsible for any import duties, taxes, customs fees, brokerage fees, or other charges imposed by Canadian authorities or delivery carriers

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🇬🇧 Northern Ireland (NI) – Customs & Import Information

Due to the Windsor Framework, parcels sent from Great Britain to Northern Ireland now require additional customs information, similar to shipments sent to the European Union.

What This Means for Your Order

• Your parcel will be sent with a customs declaration, including:

• Product description

• Declared value

• Country of origin

• Occasionally, parcels may be subject to customs checks, import VAT, or handling charges.

• If any charges are applied, they are the responsibility of the customer.

• These processes may cause occasional delivery delays outside of our control.

At present, Crafty Drunkin Planet does not have a business presence or customs representative based in Northern Ireland, which may affect how some parcels are processed. We continue to monitor these changes and will update our policy if our shipping method changes in the future.

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🇪🇺 European Union (EU) – Customs & Import Charges (Updated from 1 July 2026)

From 1 July 2026, new European Union customs regulations apply to parcels imported into the EU from countries outside the European Union, including the United Kingdom.

As part of these changes, the previous customs duty relief for many low-value imports has been removed. Under the new rules, eligible Business-to-Consumer (B2C) shipments valued below €150 may be subject to a temporary €3 customs duty per customs classification (HS code), in addition to any applicable import VAT, customs clearance charges, or carrier administration fees. This temporary measure is currently expected to apply until July 2028, after which the standard customs duty rules are expected to apply.

 How Crafty Drunkin Planet Ships EU Orders

All EU orders placed through our website are shipped on a Delivered Duties Unpaid (DDU / DAP) basis. This means that import duties, VAT, customs charges, and any applicable carrier administration fees are not included in the price you pay at checkout.

You pay only for your products and shipping at checkout. If applicable, any import duties, taxes, customs charges, or carrier administration fees will be collected by your local customs authority or delivery carrier before or upon delivery.

Multiple Products in One Order

The temporary €3 customs duty is generally applied based on the customs classification (HS code) of the products in your shipment, rather than simply the number of individual products ordered.

For example, ordering several bottles of the same solution that share the same HS code may result in only one temporary €3 customs duty for that customs classification. However, if your order contains different types of products that are classified under different HS codes, additional temporary customs duties may apply.

The final assessment of customs duties and import charges is made by the destination country's customs authority and/or the delivery carrier. Crafty Drunkin Planet cannot guarantee how individual shipments will be assessed or the exact amount of any import charges that may apply.

 Important Information

- We complete all customs declarations accurately using the appropriate product descriptions and commodity (HS) codes.
- Import duties, VAT, customs charges, and carrier administration fees are determined by the destination country's customs authority and/or the delivery carrier, not by Crafty Drunkin Planet.
- Customers are responsible for paying any applicable import duties, VAT, customs charges, and carrier administration fees required before delivery.
- Crafty Drunkin Planet does not collect or retain these import charges unless expressly stated at checkout.
- If customs charges are refused, the parcel may be returned or destroyed by the delivery carrier or customs authorities. In these cases, shipping costs, customs charges, and any other non-recoverable fees cannot be refunded.

🇪🇺 European Union (EU) – VAT, Duties & Import Charges

Following the United Kingdom’s departure from the European Union, EU customers may be subject to import VAT, customs duties, and handling fees upon delivery.

How EU Orders Are Currently Shipped

All EU orders placed through our website are sent on a Delivered Duties Unpaid (DDU / DAP) basis. This means:

✅ You pay for items + shipping at checkout

✅ VAT, customs duties, and import fees are NOT included at checkout

✅ These charges are collected by your local customs authority or courier before delivery

We do not currently operate under the EU IOSS scheme, and we do not ship EU orders as DDP at this time.

Important Notes for EU Customers

• Import charges are set by your local tax authority, not by Crafty Drunkin Planet.

• We cannot estimate these charges in advance.

• Refused deliveries due to unpaid customs charges may be returned or destroyed, and in such cases no refunds will be issued, as shipping and handling costs are non-recoverable.

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🧾 EU Business Orders & VAT Reclaim

At this time, EU VAT cannot be reclaimed on orders placed directly through our Shopify website, as:

• Orders are processed as consumer imports (B2C)

• VAT is not collected by us at checkout under IOSS

• We do not currently support VAT or EORI entry at checkout

If we introduce EU wholesale or VAT-registered business ordering options in the future, this policy will be updated accordingly.

 

We recommend checking with your local customs office for more details before placing an order.

❗️DISCLAIMER

By placing an order with Crafty Drunkin Planet, you AGREE to pay any applicable Import Duties, Taxes or Tariffs required by your country's customs authorities . Refusal to pay these fees may result in your ordering returned, delayed, or destroyed, and we therefore cannot offer refunds in such cases.